Refund policy
Return & Refund Policy
We strive to ensure customer satisfaction with every purchase. If you are not satisfied with your order, you may request a return or exchange under the following conditions:
- Return or exchange requests must be made within 14 days from the date of delivery.
- Items must be unused, in their original condition, and include all original tags and packaging.
- Sale items and customized products are non-returnable and non-exchangeable unless they are defective.
- Customers are responsible for return shipping costs unless the item received is defective or an error was made by the store.
- Refunds will be processed to the original payment method within 7–14 business days after the returned item has been received and inspected.
- To initiate a return or exchange request, please contact our customer support team via ema